Online service for users of electronic gadgets that allows them to diagnose reasons of technical issues, suggests how to fix their devices without turning to professional servicemen and simplifies warranty service procedure. Read more to view details of the project.
PHP, MySQL, Linux
Architect, 2 senior developers, QA engineer
The customer represents a range of companies in the area of electronic equipment production and repair.
The customer used to have an in-house system for order tracking. However, as the niche was continually growing, outdated web solutions with manual order processing functionality could no longer meet the client's needs. Moreover, the time spent on manual input of each and every order finally lead to company’s financial losses. Intosoft had to take into account business peculiarities of each company and provide web services customization to client’s requirements.
Together with the client, the team decided to develop a completely new solution that would give more freedom to consumers and reduce the staff’s involvement into bureaucracy procedures.
The product is a complicated system that consists of backend and several frontend solutions. They all are adapted to the field of the particular company. With their help, users can:
We achieved the following results: